Delivery and Shipping Policy
Same day delivery request for orders placed begore 2:00.
Delivery charges will apply at checkout.
delivery areas:
San Rafael, San Anselmo, Fairfax, Ross, Kentfield, Greenbrae, San Quentin, Larkspur, Corte Madera, Mill Valley, Belvedere Tiburon
Shipping rates:
San Rafael area: $12- $13
Greenbrae, Kent field, Ross, Fair Fax, San Anselmo: $13- $14
Corte Madera: $14- $15
Mill Valley, Tiburon: $24- $25
Sausalito, Marin city: $28- $30
Novato : $18- $30
Orders must include the recipient's name and phone number.
Please make sure that you provide the correct address and APT #.
Orders without the correct address will be returned back to the store and a second delivery fee will be required to redeliver the order.
Drivers may contact the recipient to ensure s/he will be home to accept the delivery.
If no one responding at the delivery time, photo will be sent to the resident phone number to let them know about delivery.
We are unable to guarantee delivery at a specific time, we are normally able to deliver after 2:00 pm.
You may request a time frame in the additional instruction box on checkout page, and we will do our best to accommodate your request.
Expedited delivery will vary on the resident address.
Deliveries to the business address or funeral services will be in specific time.
We are unable to deliver flowers to the P.O. Box addresses.
100% Satisfaction Guaranteed!
Our arrangements are made from fresh, high-quality, long-lasting flowers because Your satisfaction and feedback are very important to us. If you are not 100% satisfied with your order, please contact us by email To “ marinflowersandgifts@gmail.com’ or by Shop Phone “(415) 459-7335 ’ NO LATER THAN 24 hours of delivery and describe your reason, we will do our best to keep you happy on replacement.
Refund and cancelation policy.
Orders with store pickup option should be picked up by customer at the requested schedule.
Cancelation accepted only 24 hours before requested scheduled.
No refund for store pickup orders.
For prove of delivery our drivers taking photos to report to the shop which checking by manager at the same time.
** Full refunded only accepted by the Flower Shop manager and will be given upon return of the product within 24 hours to the shop by customer.